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Privacy Policy
Arthouse Selective is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways, including via our website www.arthouseselective.com, email, or from third parties. We do not guarantee the policies of authorised third-party websites.
We collect your Personal Information for the primary purpose of providing our services, including marketing and informing our clients. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and possible, explain why we are collecting it and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive information will only be used by us:
- For the primary purpose for which it was obtained
- For a secondary purpose directly related to the primary purpose
- With your consent, or where required or authorised by law
Third Parties
Where reasonable and practicable, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances, including:
- To third parties where you consent to the use or disclosure
- Where required or authorised by law
Security of Personal Information
Your Personal Information is stored securely, protecting it from misuse, loss, unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it. However, most of the Personal Information will be stored in client files which are kept for a minimum of 7 years.
Access to Your Personal Information
You may access the Personal Information we hold about you to update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Arthouse Selective will not charge a fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of Your Personal Information
It is important to us that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not accurate or up-to-date, please advise us as soon as possible so we can update our records and continue providing quality services to you.
Policy Updates
This Privacy Policy may change from time to time and will be available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Arthouse Selective
[Insert Business Address]
[Insert Email Address]
[Insert Phone Number]
